Privacy Policy

Last updated: 7/18/2025

1. Introduction

This Privacy Policy explains how Transcriptr ("we", "our", or "us") collects, uses, and shares your information when you use our service. We respect your privacy and are committed to protecting your personal data.

2. Information We Collect

2.1 Audio Files

When you upload audio files for transcription, we process this content to generate textual transcriptions. For files below our size threshold, processing occurs directly in your browser. For larger files, we temporarily upload them to Firebase Storage to facilitate processing.

2.2 Analytics and Usage Data

With your consent, we collect usage data through Google Analytics and Microsoft Clarity to improve our service. This includes:

Usage statistics (pages visited, features used)
Technical information (browser type, operating system)
Performance metrics and error data

2.3 Feedback Information

When you submit feedback, report issues, or suggest features, we collect the information you provide, which may include:

Your name (if provided)
Your email address (optional)
Browser and operating system information for issue reports
The content of your feedback or issue report

3. How We Use Your Information

We use the information we collect to:

Process and generate transcriptions from your audio files
Improve and optimize our service
Respond to your feedback and fix reported issues
Understand how users interact with our application

4. Data Retention

We do not permanently store your audio files or transcriptions on our servers. Data is processed and then:

For browser-based processing: Data remains in your browser only
For cloud processing: Temporarily stored files are deleted after processing is complete (typically within minutes)

5. Third-Party Services

We use the following third-party services:

Replicate: Processes audio files for transcription
Firebase Storage: Temporarily stores larger audio files
Google Analytics: Tracks usage patterns (with consent only)
Microsoft Clarity: Monitors user experience (with consent only)
Netlify: Hosts the application and processes form submissions

6. Your Rights

You have the right to:

Decline analytics cookies and tracking
Request deletion of any data we hold about you
Access information about what data we process

7. Analytics Opt-Out

You can opt out of analytics tracking by declining cookies when prompted. You can also use browser extensions that block tracking or enable "Do Not Track" settings in your browser.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes by posting a notice on our website.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us through our GitHub repository or by using the Feedback form on the main page.